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QUALITY POLICY

We are committed to providing excellent quality services that contribute to the growth of our customers, meeting the needs of society, thinking about a sustainable future.

VISION

To be a reference for the market as an effective and efficient partner in transport operations carried out by Lotte Logistics Group.

MISSION

We will seek our excellence, through continuous improvement, executing our logistics and transportation operations, generating trust and satisfaction for our customers, employees, partners and suppliers.

QUALITY CERTIFICATION | ISO 9001:20015

The Management of LOTTE LOGISTICS GROUP, in the search for continuous improvement of logistics services and road freight transport, undertakes:

1. Meet our customers' expectations, prioritizing excellent service, through punctuality, safety and product integrity;

2. Develop appreciation, training, professional growth and quality of life for our employees;

3. Invest in the company's growth, seeking continuous improvement in quality, requirements applicable to its Management System, improving and patronizing its processes;

4. Maintain and cultivate a partnership relationship with our suppliers and external providers;

5. Support sustainability, promoting respect for the environment.

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